Support agents wearing headsets at desks in a bright modern support centre

01 · Business, Customer & Technical Support

Business support that runs on APAC time.

Business, customer and technical support for tech companies establishing or strengthening their presence in Australia and New Zealand, delivered on email, phone and chat during Asia Pacific trading hours.

What we do

Local support

We currently offer customised services to companies in sectors such as agritech, cybersecurity, fintech, AI and IoT. We also support a wide range of startups navigating and thriving in these markets, using our cultural and regional expertise to open doors with key industry players.

Customer service operations
Technical assistance
Company secretarial services
Software support
Market research
Tax and accounting
Admin support
Workforce management
Banking support
Office rental

Why it works

01

Multilingual

Our staff speak multiple languages and bring cross-cultural communication and negotiation skills.

02

Technologically savvy

Our team is knowledgeable about cybersecurity, agritech, SaaS, cloud solutions and many other fields of technology.

03

Proactive problem-solving

We prioritise finding potential issues before they escalate, rather than reacting once they have.

04

Multichannel and customised

Support through email, phone and chat during Asia Pacific business hours, customisable and bespoke to you.

05

Client focused

We build strong relationships, actively listen to your feedback and keep improving to meet your evolving needs.

06

Budget friendly

We know startups often operate on a shoestring, so we can charge monthly or pay-by-the-hour.

“The Legati team has done a tremendous job looking after us over the years, and has represented us well in front of customers and government agencies alike.”

Jian Eu Low, Charterprime

Start the conversation

Turn your ambition
into action.

Tell us where you want to be in Australia and New Zealand. We will come back with the local support you need to get there, and what it costs.

Two people shaking hands to mark a new partnership
    base44
    Edit with Base44